2. Mapping
Welcome to Yopla’s Digital Mapping Service! We’re excited to help you align your people and technology, unlocking the full potential of your organisation. Digital mapping is a vital step in understanding how your current state came to be and paving the way for future improvements. Here’s everything you need to know about our Digital Mapping Service, why it matters, what’s included, and how to get started.
Love it and want to jump go straight to Go! Email us at team@yopla.co.uk or click here to meet one of our fantastic team members at a time that works for you.
What is Digital Mapping?
Digital mapping uncovers the intricate details of your organisation’s digital landscape. Using advanced AI technology and in-depth interviews, we map your organisation’s topology, shadow hierarchy, software stack, team and individual responsibilities, and workflows. This comprehensive process provides invaluable insights and helps your organisation align its people and technology effectively.
Why Does it Matter?
Digital mapping is essential for strategic decision making because it gives you a holistic view of your operations, driving enhanced decision-making, and impactful organisational change. Here’s why it matters:
Insight 
Description 
Holistic view
Our method goes beyond surface analysis. By delving into the day-to-day activities within your organisation, we offer a complete perspective on your operations, enabling informed decision-making and impactful change.
Unveils Hidden Structures
We reveal the shadow hierarchy within your organisation, helping you understand informal networks and power dynamics. This insight enhances collaboration and streamlines operations.
Optimises Workflows
Our analysis identifies inefficiencies, redundancies, and bottlenecks in your workflows. We provide targeted recommendations to refine these processes, boosting productivity and outcomes.
Enhances Collaboration
Digital mapping promotes improved communication and collaboration across departments. By identifying overlaps and gaps in responsibilities, we ensure that teams work in unison, driving collective success and fostering a cohesive organisational culture.
Aligns Technology with Goals
By charting your software stack, we offer a comprehensive view of the technologies underpinning your operations. This helps evaluate current tools, identify technological gaps, and guide future tech investments to align with your strategic goals.
Informs Strategic Decision Making
Armed with insights into your digital and non digital domains, you can make strategic decisions that align with your objectives. The data-driven insights enable you to prioritise initiatives, allocate resources efficiently, and minimise risks.
Facilitate Change Management
Digital mapping includes a visual portrayal of your organisation’s current state. This foundation helps in formulating targeted change strategies, ensuring seamless transitions and addressing potential obstacles along the way.
Focus on Operational Resilience and Data Flow
We examine the interdependencies within your digital infrastructure to fortify against disruptions, ensuring agility and continuity. Our service also maps data flows to optimise speed, efficiency, and compliance, eliminating bottlenecks and ensuring accessibility.
What’s Included in Digital Mapping?
Stage 
Description 
AI Assessment
We use AI technology to conduct interviews with your entire team, gathering extensive data and diverse perspectives.
On Site Interviews
We conduct in-depth interviews with key stakeholders and decision-makers to gather qualitative insights.
Analysis
We analyse the collected data to identify patterns, strengths, weaknesses, and opportunities for improvement.
Report
Our report evaluates your digital landscape, covering topology, shadow hierarchy, software stack, and workflows. It includes visual representations and insights into your digital environment.
Recommendations
Based on our analysis, we provide tailored recommendations to enhance your digital capabilities and drive transformation.
Consultancy
We include a consultancy session to review the report, discuss findings, and plan your next steps.
What Do You Need from Us?
All our work is managed within our Plans portal, an easy-to-use, task-by-task interface that lets you assign tasks to the relevant people in your team, view progress, and communicate with our team. This platform keeps you informed and on track every step of the way.
We need active participation, including providing access to necessary data, engaging in the collaboration process, and being willing to answer our analysis questions. The hard work is on us, ensuring you have a seamless experience throughout the audit.
How Do I Get Started?
If you love the idea and would like to get started, the team would love to chat. Email us at team@yopla.co.uk or click below to meet one of our fantastic team members at a time that works for you. Let’s begin your journey towards a fully mapped digital landscape together!
FAQs
How Much Does Digital Mapping Cost?
Mapping costs £17,225 for up to 200 employees. Most of our clients get mapping as part of our their Thrive subscription.
How Is Digital Mapping Different to Fine Mapping
Digital Mapping gives a big-picture or holistic view of your organisation’s daily activities, helping guide strategic decisions. Fine Mapping , by contrast, focuses on specific teams or functions, detailing their actions to support operational decision-making and create valuable documentation.
How Do You Conduct the Discovery Phase?
The Discovery Phase involves a combination of virtual and in-person interviews with clients and leveraging AI technology to interview the wider business. This step is crucial to understanding your organisation’s current state and identifying opportunities for digital transformation.
Do You Really Interview Everyone?
Isn’t it amazing? And yes we do! AI has enabled us to involve more participants than ever before, giving your report more diversity, depth, and value than ever before. This comprehensive approach ensures we capture a wide range of perspectives and insights, making our digital mapping service exceptionally thorough and beneficial.
What Do AI-Powered Team Interviews Involve?
We use AI technology to conduct interviews with various individuals throughout your organisation. This approach gathers a larger volume of data and perspectives via chatbots, surveys, or other digital means, providing a comprehensive understanding of your organisation.
What is the Purpose of Client Interviews?
During the Discovery phase, we conduct comprehensive interviews with key stakeholders and decision-makers. These interviews can be virtual or in person and help us gather insights into your business goals, challenges, existing technology infrastructure, and digital transformation aspirations.
How is Data Compiled During the Discovery Phase?
We meticulously compile and organise data from client interviews and AI-powered business interviews, including insights, challenges, aspirations, and technology-related details. This data serves as a valuable resource for the subsequent Analysis phase.
What Happens During the Analysis Phase?
Following the Discovery phase, the Analysis phase involves evaluating findings from discovery, such as company documentation, policies, procedures, and interviews. These results are processed by our team to identify strengths, weaknesses, and areas for improvement.
What Can I Expect from the Digital Mapping Report?
The Digital Mapping Report provides a detailed overview of your organisation’s digital landscape, including:
- Insights Compilation: Identifying patterns, trends, and areas for improvement.
- Observations: Objective assessments of the current state, highlighting strengths, weaknesses, and potential areas for growth.
- Visualisations and Workflows: Graphical representations of the technology stack, team technology and functions, departmental interconnectivity, and activity by team, technology, and function.
- Recommendations: Tailored steps and strategies to enhance digital capabilities and drive digital transformation.
Is My Data Safe?
Yes, your data is safe. We record and log every interaction securely with end-to-end encryption and in line with our data and cyber security policies.
Do I Need an NDA?
No, you don’t need an NDA, but we can provide one immediately on request.
What Happens If My Processes Are Really Bad?
If your processes need significant improvement, we will let you know. We visualise what we can, and our detailed report will give you guidance on moving toward process nirvana.
How Long Does This Normally Take?
On average, the entire process takes about 3-4 months.
Does Your AI Learn from Our Data?
No, the models never train on your conversations or data and are isolated to avoid this.
Are People Honest with You?
Yes, they really are. It’s amazing what is shared with us during the mapping process.
Do You Keep People’s Feedback in Confidence?
Absolutely. We share high-level views of departments and functions but do not share individual feedback or names of those involved in the analysis.